Refund Policy

At Kirkify AI ("we", "us", or "our"), we want you to be completely satisfied with your purchase. This refund policy outlines the terms and conditions for requesting a refund.

When Can I Request a Refund?

You may request a refund within 10 days from the date of your purchase. After this period, refund requests will not be accepted.

What Qualifies for a Refund?

To be eligible for a refund, the following conditions must be met:

Unused Credits: For credit purchases, the credits must remain unused in your account.
Technical Issues: If you experienced technical problems that prevented you from using our service, and our support team was unable to resolve them.
Billing Errors: If you were charged incorrectly or multiple times for the same purchase.

What Does NOT Qualify for a Refund?

Credits that have already been used to generate images or videos
Dissatisfaction with AI-generated results (as AI outputs can vary)
Change of mind after using the service
Subscription renewals (you can cancel anytime to prevent future charges)

How to Request a Refund

To request a refund, please email us at support@kirkify.io with:

Your registered email address
Order/transaction ID
Detailed reason for the refund request
Any relevant screenshots or documentation

Refund Processing

We will review your request within 5 business days
If approved, refunds will be processed to your original payment method
Please allow 5-10 business days for the refund to appear in your account
You will receive an email confirmation once the refund is processed

Subscription Cancellations

For subscription plans:

You can cancel your subscription at any time from your account settings
Cancellation will take effect at the end of your current billing period
No refunds will be provided for partial subscription periods
You will retain access to your subscription benefits until the end of the paid period

Questions?

If you have any questions about our refund policy, please contact us at support@kirkify.io.

Last Updated: January 26, 2026